How do I get my embossing die insert?
The packaging of your ALTA embossing press you will find a booklet with explanations, examples and graphical templates and a voucher. This voucher can be redeemed to obtain the personalized embossing die insert.
You can redeem your voucher either by mail or via the website www.altaseal.com
How long is the delivery time of the embossing die insert?
After reception your order goes to our engraving studio, here our professionals take care of the engraving. An order placed on the internet reaches us quicker then an order sent by mail. The production time of the dies for the embossing die insert is about six working days. After production the dies are mounted into the insert, followed by an extensive quality test, this takes another four working days. Delivery time is about 10 days excluding shipping.
Is shipping abroad possible?
We are happy to send your insert to an overseas address. This can of course affect the delivery time. Unfortunately, we are forced charge you extra shipping costs for deliveries outside the EU and Switzerland.
Is it possible to order a second embossing die insert?
How can I order this? Yes, this is possible. Your dealer disposes of a reorder set. This consists of a booklet with a voucher. You redeem the voucher to obtain your personal embossing die insert.
There is a typesetting mistake!
What happens if there is a typesetting mistake in my embossing die insert, how can I complain?
Very rarely, but unfortunately it happens, a misprint in an embossing die insert. To avoid errors as much as possible, we kindly ask you to fill out the voucher as clearly as possible. As a buyer you are responsible for the information entered. If we made a mistake we will of course replace your embossing die insert completely free of charge.
Send for this purpose your wrongly made embossing die insert to the following address:
ALTA Engraving Studio, Rue du Développement, 7, 4837 Baelen, Belgium
Maximum paper strenght, where should I be careful of?
ALTA embossing stamps are made for paper qualities between 80 and 160 gram.
For thicker or heavier grades of paper, the print quality may decline.
What is meant by imprint position?
Into every embossing die insert we mount two dies. This can be done in four different positions.
You can choose from:
· flap of the envelope or bottompart of a paper or page
· righthandside of a paper or page. Especially for books
· top of paper or page
· lefthandside of paper or page
You wish to emboss an individual theme?
Embossing your logo, coat of arms, a special font or a special monogram is possible.
Your dealer can supply you for this end with the ALTA Individual voucher.
How can I submit my design?
a business card, a letterhead or a printout, important is a razor sharp image with clear contrasts. A black and white print can be reproduced without problems.
You send us your (digital) document by post, together with two vouchers:
Rue du Développement, 7
In the voucher booklet contains a lot of information and instructions concerning the ordering procedure.